Customer
Large Insurance Company, India
Industry
Insurance
Business Issue
To rate a particular corporate using 12 different parameters such as moral of corporate, its financial strength, management attitude etc. To decide the premium to be quoted for that corporate using rating of it.

Business Solution
To rate the particular corporate by capturing all data related to 12 different parameters collected by Customer Service Manager.

Challenge
• Customer is doing business in all parts of country requiring a multi location system.
• To maintain the business data at single location that will be used by all branches
• Ease of use for the non-technical user (Customer Service Manager) providing standard, user-friendly Graphical User Interface and convenient installation and updates.
• An easily accessible yet highly secure solution. Security is of the utmost importance to prevent leakage of sensitive data.

Value Proposition
Using captured information about corporate it is extremely inconvenient and time consuming to rate a corporate manually. Also to collect the information of particular corporate at different locations and make it available to all other locations is very difficult and practically it is not possible. Therefore Customer Service Manager (CSM) can’t rate corporate properly. Currently if corporate is rated by one CSM is not available to other CSMs immediately.
Customer Rating System provides convenient and efficient solution to above problem.

Some of the benefits are:
• Increase work efficiency by saving a lot of time of CSM spent in rating corporate.
• One user (CSM) can immediately view the ratings of other corporate that is rated by other CSM.
• Helps in quoting a premium for a particular corporate using its rating.
• CRS reports help CSM to analyze the information about a corporate, its claims and loss details instantly.
• User (CSM) at one location can use the information of other corporate, which at other location.

The Result

Corporate Rating System developed by our Consultants Limited achieved the following primary objectives:

• Ease of use for client user: The system was developed on a standard Microsoft platform ensuring ease of adoption and no additional investment on software.
• Speed & Accuracy of Transaction entry: The system captured only the mandatory data required to fulfill the transaction, validating the data at every step preventing incorrect / incomplete transactions.
• Prevent Operational risks: Ensure accurate data by validating the captured data.
• Simple / efficient software update: User will be provided updates from time to time whenever the modification in CRS is done and software installation is very easy, user himself can do software installation.

Customer
Large General Insurance Company, India
Industry
Insurance
Business Issue
To win the maximum insurance bids of various organizations/companies by quoting premium this will be less than the premium quoted by other competitors.

Business Solution
Capture and analyze all business data of other competitors collected by Marketing Officers using CQIS to decide the minimum premium that will be less than other competitors

Challenge

• Customer is doing business in all parts of country requiring a multi location system.
• To maintain the business data at single location that will be used by all branches
• Ease of use for the non-technical user (Marketing Officer) providing standard, user-friendly Graphical User Interface and convenient installation and updates.
• An easily accessible yet highly secure solution. Security is of the utmost importance to prevent leakage of sensitive data.

Value Proposition
Capturing and analyzing business data manually is extremely inconvenient and it is time consuming. Also to collect the business data of different locations and make it available to all other locations is very difficult and practically not possible. Therefore Customer can’t quote a premium instantly that will be competitive and hence there are chances to loose the business.

Competitors’ Quote Information System provides convenient and efficient solution to above problem.

Some of the benefits are:
• Increase work efficiency by saving a lot of time spent in collecting and analyzing the business data of various locations.
• User at one location can analyze data of other locations as well as other competitors.
• Increase the insurance business of client by quoting competitive premiums instantly.

The Result

Competitors’ Quote Information System developed by our consultants has achieved four primary objectives:

• Customer has been able to give competitive quote to their client.
• Ease of use for client : The system was developed on a standard Microsoft platform ensuring ease of adoption and no additional investment on software.
• Speed & Accuracy of Transaction entry: The system captured only the mandatory data required to fulfill the transaction, validating the data at every step preventing incorrect / incomplete transactions.
• Prevent Operational risks: Ensure accurate data by validating the captured data.
• Simple / efficient software update: User will be provided updates from time to time whenever the modification in the system is done.